Q. How do I sign up for CruiserAlert?

A. If you want to start a CruiserAlert account for your school, contact sales@timecruiser.com or 877.450.9482

Q. What’s the difference between CruiserAlert and other message services?

A. Timecruiser brings over 12 years of experience providing communication and collaboration tools to higher education, so we developed CruiserAlert to meet the specific needs of colleges. Timecruiser also uses trusted partners who have direct relationships with major mobile phone carriers to keep your text messages from getting blocked as spam. Plus, CruiserAlert sends out your message simultaneously to everyone in your group―no waiting in long server lines, just fast, reliable delivery.

Q. Will I need to buy additional hardware or software for CruiserAlert?

A. No. CruiserAlert is completely Web-based. All you need is a standard Web browser like Internet Explorer, Safari or Firefox (all are free downloads) and access to the Internet.

Q. Can I try CruiserAlert before purchasing for my school? 

A. If you want to see what CruiserAlert can do for you, take the guided tour by clicking the button on the right. For a personal demo and free trial, please contact us by submitting a Demo Request or at sales@timecruiser.com or 877.450.9482.  

Q. Will CruiserAlert ever send ads to my campus subscribers?

A. No, never.

Q. Can you guarantee that my text messages will be delivered?

A. Although Timecruiser cannot guarantee the successful delivery of text messages, CruiserAlert is based on a fast and reliable technology that is the foundation of all Timecruiser's products. Together with our trusted technology partners, CruiserAlert makes the best effort to send the text messages to the various wireless carriers.  Ultimately the wireless carriers are responsible for delivering the messages to the handsets.

CruiserAlert provides a report detailing the message status.

Q. Does CruiserAlert work with Macs and Linux?

A. Yes. CruiserAlert is a Web-based service, so it doesn’t matter what type of computer you’re using. You just need an Internet connection and a standard web browser to send messages.

Q. How often do you back up CruiserAlert messages and groups?

A. CruiserAlert is hosted at a secure data center. All CruiserAlert messages and subscriber profiles are  backed up daily. 

Q. How do you handle multiple campuses / locations?

A. Administrators can create different Alert Channels for specific groups of users based on location or campuses. 

Q. Will my users’ mobile phone providers charge them for receiving CruiserAlert text messages?  

A. Subscribers may be charged by their mobile phone provider for the text messages they receive. Timecruiser is not responsible for any charges from mobile phone companies for receiving CruiserAlert text messages.